At Modeza Official, we aim to deliver your orders quickly and safely across the UAE and internationally. Please review our shipping guidelines below before placing your order.

1. Shipping Locations

We currently ship to:

  • All Emirates within the United Arab Emirates (UAE)

  • Selected international destinations (please check availability during checkout)

2. Shipping Timeframes

For UAE Orders:

  • Processing Time: 1–2 business days

  • Delivery Time: 2–4 business days (via local courier services)

  • Total Estimated Time: 3–5 business days

For International Orders:

  • Processing Time: 1–3 business days

  • Delivery Time: 7–15 business days depending on destination

  • Delays may occur due to customs clearance or remote area access.

3. Shipping Charges

  • UAE Orders: Flat shipping fee (visible at checkout) or Free Shipping for orders above a certain amount (if applicable).

  • International Orders: Calculated based on destination, weight, and shipping method. Final fee will appear at checkout.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and courier details. You can track your order through the courier’s website.

5. Customs, Duties & Taxes

  • UAE Orders: No customs duties within the UAE.

  • International Orders: Customs charges (if any) are the customer’s responsibility. We are not responsible for delays or fees due to customs processing.

6. Delays & Exceptions

While we strive to meet estimated delivery times, certain factors such as public holidays, weather conditions, or customs processing may cause delays. We appreciate your patience in such cases.

Questions or Concerns?
If you need assistance with your order or have shipping-related queries, feel free to contact us:
📧 samiurrahman1498@gmail.com